| Frequently Asked Questions on Eyelash Extensions |
| 1. How are eyelash extensions applied? |
| Extensions are applied using a black colored formaldehyde-free |
| medical-grade adhesive, that allows for a seamless look. |
| Extensions are individually placed onto the natural lash either |
| one-by-one for natural sets, or three to five fanned lashes for |
| volume sets. Eyelash extensions come in different curls, lengths, |
| and thickness, and curls. Each combination gives a different |
| results that can vary from a natural and subtle appearance to a vivid and dramatic look. |
| |
| 2. How long does the procedure take? |
| Depending on the service requested, whether a natural set or a |
| glamour set of lash extensions, the initial procedure can take |
| anywhere from 90 minutes to 2.5 hours. A touch-up usually takes |
| between 45 to 75 minutes. |
| |
| 3. Are lash extensions harmful? |
| When applied correctly, eyelash extensions are safe! Eyelash |
| extensions that are NOT applied correctly, can be harmful. |
| Incorrectly applied extensions can glue multiple natural lashes |
| together causing irritation and damage to the hair follicle. This |
| can result in a permanent loss of lashes. There are also allergic |
| reactions that can occur with adhesives containing |
| formaldehyde. Example of incorrectly applied extensions. |
| |
| 4. Do extensions damage your natural lashes? |
| Lashes can be either very damaging or not at all. The investment |
| in your lashes is something you should consider when selecting |
| not only a lash salon, but the artist that will work on you. Done |
| properly, each and every lash is independent and separate of its |
| neighbors. No 2 natural lashes should be glued together or the |
| one that grows the fastest will pull out the others. It takes |
| patience, excellent hand eye coordination as well as skill to |
| apply lashes so your natural lashes can freely grow and |
| replenish themselves without extensions ever getting in the way |
| of that process. Experts that do this correctly, will not damage |
| your lashes and you should be able to get fills indefinitely with proper maintenance & after home care. |
| |
| 5. Does it hurt? |
| Nope. The eyelash extensions are painless and most clients are |
| so comfortable that they fall asleep during the procedure. |
| Rejuvenate You uses quality products and strives to provide the |
| highest level of comfort possible. |
| |
| 6. I have sensitive eyes, will the lashes cause irritation? |
| Sensitivities come in may forms. Some people are sensitive to |
| products like mascara or liner and others have dry eyes or |
| sensitivity to light and the list goes on. If the question if whether |
| the lashes itself will cause irritation, that depends on the |
| application. Lashes done well should be placed 1-2 mm away |
| from your actual lash-line where your skin meets the lashes. This |
| way, the extension never touches the lash line, and the tiny |
| amount of adhesive will never touch your skin. Lashes or |
| adhesive that touches the skin can cause itching, poking and |
| general discomfort. Again, it's all about expert and precision in the artists application. |
| |
| 7. Do I need to make an appointment? |
| Yes. Appointments are required. Rejuvenate You cannot |
| guarantee enough time for walk-in appointments. Please |
| schedule an appointment and be sure to arrive on time to assure |
| a quality lash session. |
| |
| 8. What do I need to do before and after my appointment? |
| Before your appointment, and in order for the lash extensions to |
| bond properly, your eye lashes must be clean! Please arrive with |
| no mascara, and no makeup, face cream, or eye cream on or |
| around the eye area. After your lash extensions are applied, |
| please keep extensions away from water, heat, and steam for a |
| 24 hr period in order to allow the adhesive to bond properly. |
| Showers, hair appointments, etc. should be planned before or |
| after this time period. Avoid swimming, steam rooms, saunas, or |
| extreme heat for a 48 hour period after application. Please read |
| our How to care for your lashes page for more information on this topic. |
| |
| 9. I wear contacts, may I wear them during the procedure? |
| Recommend removing your contact lenses if you know your |
| eyes to be on the drier side. Lenses can dry and irritate the eyes |
| since your eyes must be kept closed during the entire application. |
| |
| 10. My eyelash extensions were applied at another salon. Can I |
| still have them applied at Rejuvenate You? |
| Yes, we do allow you to get a new set or a refill with us if you |
| originally got your set from another salon. There is a $35 charge |
| added to the refill cost, for the extra time for the consultation to |
| determine the look you want, the curl and length of the lashes |
| you already have now. But to be realistic we will try to best |
| match your lashes with what we think you were already have |
| on. For best matching it is recommended to have us remove |
| the other salons lashes & get a new set with us, and receive 20% off your new set. |
| |
| 11. How long do the lash extensions last? |
| Eyelash extensions typically last between 2 1/2 to 5 weeks |
| depending on a number of factors. How the eyelash extensions |
| are cared for daily at home, weather, and the natural growth |
| cycle cared for daily at home, weather, and the natural growth |
| cycle of your own lashes all play a part on how long the extensions will last. |
| |
| 12. What can I do to help make my lash extensions last longer? |
| The most important care rule to follow is keeping away from |
| heat and steam for the first 24 hours, so that the adhesive is |
| allowed to bond the extensions to natural lashes. Naturally, 1 of |
| your eyes will lose lashes faster than the other. Mostly because |
| of your sleep patterns. Wash your face using gentle oil free |
| cleanser and massage gently your lashes between your fingers |
| and use your mascara wand or lash comb to remove excess |
| water from weighting them down as well as comb just at the |
| tips, to position back to a well fanned out look. If you must use |
| makeup, invest in our oil free products otherwise, less will |
| always cause them to last the longest. If you want fullness that |
| lasts, splurge for our Dramatic or Glamour Look and skip the |
| mascara altogether. More lashes applied, the less noticeable |
| the loss after 2/3 weeks. Avoid swimming, steam rooms, saunas, |
| or extreme heat for a 48 hour period after application. Also |
| avoid a rubbing the eyes or tugging at the lashes. Do not use |
| oil-based products on the eyelash extensions. Please refer to |
| the How to Care for Your Lashes page for more information. |
| |
| 13. Can I wear makeup/mascara on my extensions? |
| Rejuvenate You recommends not to use mascara since it is |
| difficult to remove. The extensions will more than likely not last |
| as long. If youdo still feel the need to wear mascara than try to |
| use a water-base mascara and only at the tips. Carefully remove |
| the mascara every night with an oil-free makeup remover. |
| |
| 14. Can I use an eyelash curler to curl my lash extensions? |
| No, an eyelash curler can break the bond on your lash |
| extensions and end up damaging your natural eyelashes. |
| |
| 15. Will I lose my own lashes? |
| As long as you avoid rubbing the eyes or pulling at the |
| extensions you will not lose your own lashes. Please refer to the |
| AFTERCARE instructions given at the salon, or the LASH |
| CARE section for further information. |
| |
| 16. What is the length & thickness of the extensions that are used? |
| Lash extensions range from 6mm to 15mm in length, and from |
| 0.06mm to 0.20mm in thickness. |
| |
| 17. What type of adhesive does Rejuvenate You use? |
| We use medical-grade adhesive made exclusively from |
| professional eyelash extensions. The adhesive is |
| formaldehyde-free, ethyl cyanoacrylate adhesive. |
| |
| 18. When should I get them retouched? |
| We recommend our clients return for touch-ups every 2 to 3 |
| weeks. Clients who prefer to maintain a very full and natural |
| look come in on a bi-monthly basis. |
| |
| 19. When should I get them retouched? |
| We recommend our clients return for touch-ups every 2 to 3 |
| weeks. Clients who prefer to maintain a very full and natural look |
| come in on a bi-monthly basis. |
| |
| 20. Why must I be back for a fill within 3 weeks? |
| We see that after the 3 week mark lashes have grown out and |
| because of the inevitable nature of gravity, this growth creates |
| added weight for your natural lash, and can stress out your lash |
| follicle over time. Lashes maintained on a recurring schedule |
| and replaced beforethis happens will ensure that you have a |
| non-damaging full set of lashes that can last WITHOUT ANY |
| BREAKS so long as you keepwithin a 3 week fill schedule. If |
| your lashes grow faster, maybe sooner. If our documentation of |
| your lashe growth is longer than 3 weeks, we will make |
| exceptions at the artists discretion. Filling after too longer is also |
| a disservice to you since as soon as you get your fill, the older |
| lashes that may have been holding all, are close to falling out |
| and you will have effectively put your lashes on 2 fill cycles and |
| you will be chasing that full look all the time and coming in more often that you need to. |
| |
| 21. How are eyelash extensions removed? |
| It is best to schedule an appointment at Rejuvenate You to have |
| your lash extensions professionally removed with a special |
| detaching solvent. Attempting to remove the lash extensions |
| yourself may cause damage to your natural lashes. If they are |
| not removed, they will fall off naturally once a complete lash cycle occurs. |
| |
| 22. Are your lash technicians certified? |
| All Rejuvenate You Lash Technicians are fully trained and |
| certified and Licensed by the Board of Barbering & Cosmetology. |
| |
| 23. What’s the difference between a 1, 2 and 3 week fills? |
| A Lash Fill is a service that replenishes or replaces lashes that |
| have fallen out. We offer a 1, 2 and 3 Week Lash Fill that |
| corresponds to the Extension Set you currently have. For |
| instance, if you have our Natural Set, you would book a |
| 1, 2 or 3 Week Natural Fill depending on the length of time from |
| your last service. If you have a Dramatic Set, you would book a |
| 1, 2, or 3 Week Dramatic Fill. If you have a Glamour Set, you |
| would book a 1, 2 or 3 Week Glamour Fill. A 1 Week Fill is |
| between 3 to 10 days from your last service and less than 25% |
| of lashes are usually needed to be replaced. A 2 Week Fill is |
| 11-19 days and less than 40% of lashes are usually needed to |
| be replaced. A 3 Week Fill is 20-25 days between services and |
| less than 60% of lashes are usually needed to be replaced. But |
| depending on home care will determine how many of your |
| lashes needs to be replaced and there may be an extra charge |
| of $40 for every 30 mins over the expected time frame if extra |
| time is needed. So please try and take good care of your lashes |
| at home so your refills can be quick and easy. |
| |
| 24. Can you explain the different sets of lash extensions? |
| The 3 main sets we offer are the Natural, Dramatic and Glamour. |
| Each set uses synthetic lashes, typically around 2mm longer |
| than your natural lash, with the curl decided by you and the |
| technician. The number of lashes applied are up to 35 per eye |
| for the Natural, 55 per eye for the Dramatic and 70 per eye for |
| the Glamour. We also offer Color Lashes to add a little bit of color to each eye. |
| |
| 25. What are the Lash Up services? |
| When a client receives a set of extensions and comes in for a fill, |
| we replace any lashes that have fallen out up to their original set. |
| For instance, a client with the Natural set would be filled up to |
| 35 lashes per eye. This is considered their 'Set Level'. A Lash Up |
| service permanently increases their level. For instance, a client |
| with the Natural set could get the Dramatic Lash Up which |
| increases them to 55 lashes per eye. Each subsequent visit, they |
| would be filled up to 55 lashes per eye now that they have |
| increased their level. And they can Lash Up to Glamour Set too. |
